Schmager, S., Pappas, I., & Vassilakopoulou, P. (2024). Citizens-Focused Design Principles for Human-Centered AI in Public Services.
Schmager, S., Gupta, S., Pappas, I., & Vassilakopoulou, P. (2024, June). Designing for AI Transparency in Public Services: A User-Centred Study of Citizens’ Preferences. In International Conference on Human-Computer Interaction (pp. 237-253). Cham: Springer Nature Switzerland.
Schmager, S., Grøder, C. H., Parmiggiani, E., Pappas, I., & Vassilakopoulou, P. (2024). Exploring citizens’ stances on AI in public services: A social contract perspective. Data & Policy, 6, e19. doi:10.1017/dap.2024.13
Schmager, S., Pappas, I., & Vassilakopoulou, P. (2023). Defining Human-centered AI: a comprehensive review of HCAI literature. In Proceedings of the Mediterranean Conference on Information Systems 2023.
Arnarsson, R. T., Ellingsen, M., Pham, A. N., Sterkenburg, J., Cappelen, G., Hochwarter, S., & Schmager, S. (2023). Facilitating Responsible Use of Artificial Intelligence in the Public Sector Through Guidelines for Human-AI Interaction. In InfraHealth 2023, 9th International Conference on Infrastructures in Healthcare
Eriksson, C., Olsen, K., Schmager, S., Pappas, I. O., & Vassilakopoulou, P. (2023). Human-AI Collaboration in Public Services: The Case of Sick Leave Case Handling. In Conference on e-Business, e-Services and e-Society (pp. 41-53). Cham: Springer Nature Switzerland.
Schmager, S., Grøder, C. H., Parmiggiani, E., Pappas, I., & Vassilakopoulou, P. (2023). What do citizens think of AI adoption in public services? Exploratory research on citizen attitudes through a social contract lens. Proceedings of the 56th Annual Hawaii International Conference on System Sciences (HICSS-56).
Grøder, C. H., Schmager, S., Parmiggiani, E., Vasilakopoulou, P., Pappas, I., & Papavlasopoulou, S. (2022). Educating about Responsible AI in IS: Designing a course based on Experiential Learning. ICIS 2022 Proceedings. 10.
Schmager, S. (2022). From commercial agreements to the social contract: human-centered AI guidelines for public services. In Proceedings of the Mediterranean Conference on Information Systems 2022.
Schmager, S., & Sousa, S. (2021). A toolkit to enable the design of trustworthy AI. In HCI International 2021-Late Breaking Papers: Multimodality, eXtended Reality, and Artificial Intelligence: 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings 23 (pp. 536-555). Springer International Publishing.